En The ADA, Websites and the Decision in Robles v. Dominos Pizza LLC nos cuentan el resultado de una denuncia contra Dominos por falta de accesibilidad web.
Básicamente, la sentencia dice que sí que se puede aplicar ADA para la accesibilidad de un sitio web, pero como no existen unas pautas aprobadas por el Department of Justice (DOJ) que indiquen los requisitos técnicos para que un sitio web sea accesible, no se puede obligar a alguien a hacer algo accesible si no sabe cómo hacerlo accesible:
The court framed the key question as "whether and to what extent the ADA, a statute enacted before the widespread adoption of the Internet, regulates the manner in which companies can permissibly engage in e-commerce." For purposes of the analysis, the court assumed the applicability of Title III of the ADA and rejected Domino's argument that the suit should be dismissed because the ADA was not drafted with the specific regulation of virtual spaces in mind.
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However, the court sided with Domino's on its due process challenge. Domino's had argued that "the DOJ has not promulgated concrete guidance regarding the accessibility standards an e-commerce webpage must meet, much less required that companies operating such webpages comply with the specific standards Plaintiff references in his Complaint." The court found merit in this challenge and rejected the plaintiff's attempt to impose specific technical requirements on all regulated entities without specifying a particular level of technical compliance and without the DOJ offering meaningful guidance on the topic.
