Para poder entender y aplicar esta ley, el Gobierno del Reino Unido junto con la Disability Rights Commission han desarrollado los Code of Practice, que son guías sin un carácter normativo. Las partes más importantes del Code of Practice que se refieren a los sitios web y que se aplican desde el 27 de mayo de 2002 son:
En el Reino Unido también se emplea PAS 78: a guide to good practice in commissioning accessible websites, del British Standards Institution, aunque no tiene el carácter de estándar o norma legal.
- 2.2 (p7): “The Disability Discrimination Act makes it unlawful for a service provider to discriminate against a disabled person by refusing to provide any service which it provides to members of the public.”
- 4.7 (p39): “From 1st October 1999 a service provider has to take reasonable steps to change a practice which makes it unreasonably difficult for disabled people to make use of its services.”
- 2.13 - 2.17 (p11-13): “What services are affected by the Disability Discrimination Act? An airline company provides a flight reservation and booking service to the public on its website. This is a provision of a service and is subject to the act.”
- 5.23 (p71): “For people with visual impairments, the range of auxiliary aids or services which it might be reasonable to provide to ensure that services are accessible might include ... accessible websites.”
- 5.26 (p68): “For people with hearing disabilities, the range of auxiliary aids or services which it might be reasonable to provide to ensure that services are accessible might include ... accessible websites.”
