En Popstar To Pizza To Porn: Complying With The ADA In The Digital Age podemos leer:
In what world do we put Beyoncé, Domino’s Pizza and PornHub in the same sentence? Answer: They all got sued recently for allegedly not having a website that complies with the Americans with Disabilities Act (ADA).
In January 2019, a blind woman from New York sued Beyoncé Knowles’ company, Parkwood Entertainment. The plaintiff claimed Beyonce.com did not provide required accommodations for those with visual impairments.
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In a landmark 2019 case, Guillermo Robles, a blind man, sued Domino’s Pizza because he couldn’t order food on Domino’s website or mobile app. Mr. Robles won on the theory that Domino’s restaurants, clearly places of public accommodation, must offer all their services—including web ordering—to all of their customers.
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On January 16, 2020, Brooklyn resident Yaroslav Suris sued Pornhub because it failed to provide subtitles for its full “Premium” library of porn. Again, the lawsuit alleges that porn sites are places of public accommodation. Further, Suris claimed that the hearing-impaired should get the same rich and edifying experience that all able-bodied people enjoy.
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But W3C’s guidance is voluntary here in the U.S. In fact, in a rare pronouncement on the subject, the U.S. Department of Justice said that, while the websites of public accommodations must comply with the ADA, there are no legally required guidelines for compliance.
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